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| Author: | Larson, R. C. |
| Title: | The queue inference engine : Queue statistics from transactional data. |
| Journal: | Management Science
1990 : VOL. 36:5, p. 586-601 |
| Index terms: | QUEUING THEORY |
| Language: | eng |
| Abstract: | The transactional data of a queueing system are the recorded times of service commencement and service completion for each consumer served. With increasing use of computers to aid or even perform service one often has machine readable transactional data, but virtually no information abour the queue itself. A way is proposed to deduce the queueing behaviour of Poisson arrival queueing systems from only the transactional data and the Poisson assumption. |
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