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Author: | McTeer, M. M. Dale, B. G. |
Title: | The process of ISO-9000 series registration. An examination in small companies (Qualitätssteuerung) |
Journal: | International Journal of Production Research
1996 : SEP, VOL. 34:9, p. 2379-2392 |
Index terms: | |
Freeterms: | STATISTISCHE QUALITÄTSKONTROLLE, NORMUNG KLEINBETRIEBE |
Language: | eng |
Abstract: | This paper reports a study which analysed the attempts of 16 small companies to gain ISO-9000 series registration. A number of factors has been identified that influence a small company's progress towards achieving registration. These factors have been grouped into the domains of motivation, information, resources, and planning, and a model has been developed outlining how their interaction influences, in both a positive and negative manner, the progress towards registration. |
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