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Author:McTeer, M. M.
Dale, B. G.
Title:The process of ISO-9000 series registration. An examination in small companies (Qualitätssteuerung)
Journal:International Journal of Production Research
1996 : SEP, VOL. 34:9, p. 2379-2392
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Freeterms:STATISTISCHE QUALITÄTSKONTROLLE, NORMUNG
KLEINBETRIEBE
Language:eng
Abstract:This paper reports a study which analysed the attempts of 16 small companies to gain ISO-9000 series registration. A number of factors has been identified that influence a small company's progress towards achieving registration. These factors have been grouped into the domains of motivation, information, resources, and planning, and a model has been developed outlining how their interaction influences, in both a positive and negative manner, the progress towards registration.
SCIMA record nr: 157018
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