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Author:Rao, R.D.
Argote, L.
Title:Organizational learning and forgetting: the effects of turnover and structure
Journal:European management review
2006 : SUM, VOL. 3:2, p. 77-85
Index terms:knowledge
organizational learning
PERFORMANCE APPRAISAL
turnover
Language:eng
Abstract:This paper investigates how knowledge embedded in an organization's structure can persist over time and buffer the organization from the disruptive effects of turnover. The authors suggested that turnover would affect the performance of organizations that are low in structure more than those that are high in structure. A total of 240 participants arranged in three-person groups performed five trials of a production-type task. The level of turnover and the structuring of activities were varied. Groups that were high in structure had specialised roles ans routines; groups that were low in structure were not given any roles or routines. The results supported the predicted notable interaction between turnover and structure.
SCIMA record nr: 262856
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