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| Author: | Kriegel, U. |
| Title: | International hospitality management: Identifying important skills and effective training |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2000 : APR, VOL. 41:2, p. 64-71 |
| Index terms: | Hotel and catering industry Hotel management Tourist industry Management training |
| Language: | eng |
| Abstract: | Because of the lack of research focusing specifically on the international hospitality industry, the author conducted an exploratory study to investigate the following three questions: (1) What are the most important skills international international hospitality managers should have? (2) Which training activities are most effective in developing those international hospitality- management skills? (3) What are managers' experiences in international hospitality-management skill training? |
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