search query: @indexterm QUALITY CONTROL / total: 544
reference: 80 / 544
| Author: | Conde, I. Ribera, J. |
| Title: | El cliente misterioso. |
| Journal: | Harvard-Deusto Marketing & Ventas
1997 : MAY-JUN, 20, p. 50-52 |
| Index terms: | QUALITY CONTROL CONSUMER SATISFACTION SHOPPING QUESTIONNAIRES EVALUATION |
| Language: | spa |
| Abstract: |
SCIMA