search query: @indexterm QUALITY CONTROL / total: 544
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| Author: | Lam, S. |
| Title: | The effects of group decision support systems and task structures on group communication and decision quality |
| Journal: | Journal of Management Information Systems
1997 : SPRING, VOL. 13:4, p. 193-215 |
| Index terms: | DECISION SUPPORT SYSTEMS COMMUNICATION QUALITY CONTROL |
| Language: | eng |
| Abstract: | This research examines whether structures of decision tasks moderate the effects of group decision support systems (GDSS0 on patterns of group communication and decision quality of decision-making groups. It seeks to show that the effects of GDSS on decision-making processes and outcomes are task-structure-dependent, and the effects of GDSS cannot be evaluated on the basis of outcomes alone; decision processes must also be evaluated in order to understand how decisions are made and why GDSS can improve group outcomes in some situations but provide negative effects in others. |
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