search query: @indexterm quality control / total: 544
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Author: | Eldrup, A. |
Title: | Evaluating public sector performance |
Journal: | European Forum for Management Development
1998 : 2, p. 58-63 |
Index terms: | PUBLIC SECTOR PERFORMANCE APPRAISAL QUALITY CONTROL DENMARK |
Language: | eng |
Abstract: | The Danish Public Service has recently undergone a self-evaluation and benchmarking process to improve its performance and to ensure its services to meet the needs of citizens. The article deals with the issue and the process. |
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