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Author:Casner, S.
Title:Understanding the determinants of problem-solving behavior in a complex environment
Journal:Human Factors
1994 : DEC, VOL. 36:4, p. 580-596
Index terms:ENVIRONMENT
DATA COLLECTION
PROBLEM SOLVING
Language:eng
Abstract:It is often argued that problem-solving behavior in a complex environment is determined as much by the features of the environment as by the goals of the problem solver. This article explores a technique to determine the extent to which measured features of a complex environment influence problem-solving behavior observed within that environment. in this study, the technique is used to determine how a complex flight deck and air traffic control environment influences the strategies used by airline pilots when controlling the flight path of a modern jetliner.
SCIMA record nr: 127442
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