search query: @indexterm Oil industry / total: 556
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Author: | Scarso, E. Bolisani, E. Salvador, L. |
Title: | A systematic framework for analysing the critical success factors of communities of practice |
Journal: | Journal of Knowledge Management
2009 : VOL. 13:6, p. 431-447 |
Index terms: | knowledge management oil industry multinational companies case studies |
Freeterms: | communities of practice critical success factors |
Language: | eng |
Abstract: | This paper aims at briefly elucidating the test of an explanatory framework of the factors affecting the success of internal communities of practice (CoPs). Based on a qualitative case study of the formation and management of intentionally created CoPs inside a large division in a multinational oil company, the utility of the framework is confirmed as a tool for a sound and systematic investigation of the functioning of a CoP, and for understanding the reasons of its success or failure etc. |
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