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| Author: | Zabkar, V. Brencic, M. M. Dmitrovic, T. |
| Title: | Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level |
| Journal: | Tourism Management
2010 : AUG, VOL. 31:4, p. 537-546 |
| Index terms: | tourism quality consumer satisfaction consumer behaviour tourist industry |
| Language: | eng |
| Abstract: | This paper examines the relationship between destination quality and visitor satisfaction. The study uses structural equation model and the model is tested on sample of visitors at four tourist destinations in Slovenia. The results show that destination attributes have effect on the perceived quality and it relates positively to visitors satisfaction and behavioral intentions. |
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