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Author: | Lee, S. Kim, Y. Lee, J. |
Title: | An empirical study of the relationships among end-user information systems acceptance, training, and effectiveness |
Journal: | Journal of Management Information Systems
1995 : FALL, VOL. 12:2, p. 189-202 |
Index terms: | END-USERS INFORMATION SYSTEMS TRAINING |
Language: | eng |
Abstract: | With the advent of powerful microcomputers and software, end-user computing has become an important competitive weapon for organizations. However, little is known about what factor should be considered in designing end-user training programs. This empirical study investigates the factors that are essential for successful end-user training. The study results indicate both the importance of end-user information system (IS) acceptance and the strong relationships among end-user IS acceptance, end-user IS satisfaction, and end-user job-satisfaction. |
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