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| Author: | Cheon, M.J. Stylianou, A.C. |
| Title: | Total quality management for information systems: an empirical investigation |
| Journal: | Journal of Global Information Technology Management
2001 : VOL. 4:4, p. 32-52 |
| Index terms: | INFORMATION SYSTEMS TOTAL QUALITY MANAGEMENT KOREA, SOUTH |
| Language: | eng |
| Abstract: | This paper attempts to provide a benchmark of current TQM practices for IS. A detailed exploratory analysis of survey responses from 142 Korean companies indicates the awareness, usage, length of experience, and the extent of top management support for IS TQM programs. |
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