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| Author: | Benjamin, R.I. Levinson, E. |
| Title: | A framework for managing information technology enabled change |
| Journal: | Sloan Management Review
1993 : SUMMER, VOL. 34:4, p. 23-33 |
| Index terms: | |
| Freeterms: | INFORMATIK, UNTERNEHMENSANPASSUNG, ORGANISATIONSPROZESS, ORGANISATIONSWANDEL |
| Language: | eng |
| Abstract: | The record for information technology implementation is not very good. The authors draw on general change management literature to develop a framework for managing information technology enabled change, which is somewhat different from change driven by other concerns. Nonetheless, a number of models from the change management can be quite useful. Their framework provides a common language for managers implementing information technology-based change and shows how technology, business process, and organization must be adapted to each other for such change to be effective. |
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