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| Author: | Duck, J. D. |
| Title: | Managing change: the art of balancing (Leitungsaufgaben; Unternehmensziel) |
| Journal: | Harvard Business Review
1993 : NOV-DEC, VOL. 71:6, p. 109-118 |
| Index terms: | |
| Freeterms: | UNTERNEHMENSANPASSUNG, ORGANISATIONSWANDEL |
| Language: | eng |
| Abstract: | The author argues that managers need a new way to think about managing change in today's knowledge organization. Instead of breaking change into small pieces (TQM, process reengineering, employee empowerment) and then managing these pieces, managers need to think in terms of overseeing a dynamic. Managing change means managing the conversation between the people leading the change effort and those who implement the new strategies, creating an organizational context in which change can occur, and managing emotional connections, which are essential for a successful transformation. |
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