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| Author: | Venters, W. |
| Title: | Knowledge management technology-in-practice: A social constructionist analysis of the introduction and use of knowledge management systems |
| Journal: | Knowledge management research & practice
2010 : JUN, VOL. 8:2 p.161-172 |
| Index terms: | knowledge management tools information systems groupware case studies |
| Freeterms: | theory of knowledge |
| Language: | eng |
| Abstract: | The article argues that knowledge management technology(KMT) is socially constituted in use and built on the affordances and limitations of the technology. It is further argued that knowledge, too, is socially constructed and needs to have the elements of challenge and surprise to routine. A case study of British Council's knowledge management program in the years 1998-2003 is conducted to investigate the social construct of KMT. |
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