search query: @author Hui, M.K. / total: 6
reference: 5 / 6
Author: | Hui, M.K. Bateson, J.E.G. |
Title: | Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience |
Journal: | Journal of Consumer Research
1991 : SEP, VOL. 18:2, p. 174-184 |
Index terms: | CONSUMER BEHAVIOUR CONSUMER CHOICE CONSUMER RESEARCH |
Language: | eng |
Abstract: |
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