search query: @author White, B. J. / total: 6
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| Author: | Cole, R. E. Bacdayan, P. White, B. J. |
| Title: | Quality, participation, and competitiveness. |
| Journal: | California Management Review
1993 : SPRING, VOL. 35:3, p. 68-81 |
| Index terms: | WORKER PARTICIPATION TOTAL QUALITY MANAGEMENT COMPETITIVENESS |
| Language: | eng |
| Abstract: | American managers have been slow to embrace employee involvement, because the American tradition of employee involvement has not convincingly linked participation with business results. The modern quality paradigm's principle of "market-in" de-emphasizes buffering in favor of exposing organization members to market information and pressures. Combining participation with quality can thus overcome major weaknesses of the participation tradition by linking participation to business results. |
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