search query: @author Palvia, P. / total: 6
reference: 3 / 6
Author: | Palvia, P. |
Title: | A model and instrument for measuring small business user satisfaction with information technology |
Journal: | Information & Management
1996 : DEC, VOL. 31:3, p. 151-163 |
Index terms: | INFORMATION MANAGEMENT INFORMATION TECHNOLOGY |
Language: | eng |
Abstract: | measurement of the value of computing in very small businesses has been largely ignored in the MIS literature. This article develops a comprehensive model for examining the satisfaction of small business users with information technology (SBUSIT). It is argued that current models are not applicable as they are targeted primarily towards either the traditional data processing or end-user computing environment. This study develops and statistically validates the SBUSIT model. |
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