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Author:LaBahn, D.
Kohli, C.
Title:Maintaining client commitment in advertising agency-client relationships
Journal:Industrial Marketing Management
1997 : NOV, VOL. 26:6, p. 497-508
Index terms:INDUSTRIAL MARKETING
MAINTENANCE
CLIENTS
Language:eng
Abstract:A rapidly expanding base of theory and practice reflects the increased emphasis being placed on initiating, building and maintaining close business relationships. Research on advertising agency-client relationships has been less complete with the focus being primarily on the diagnosis of failed relationships. This study examines the consequences of agency and client behaviors on the working relationships.
SCIMA record nr: 169954
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