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| Author: | Huizing, A. Koster, E. Bouman, W. |
| Title: | Balance in business reengineering: An empirical study of fit and performance |
| Journal: | Journal of Management Information Systems
1997 : SUMMER, VOL. 14:1, p. 93-118 |
| Index terms: | BUSINESS POLICY SYSTEMS ANALYSIS ORGANIZATIONAL PERFORMANCE |
| Language: | eng |
| Abstract: | This article addresses the relationship between fit and organizational performance in business reengineering. A framework for analysis based on the concept of fit is proposed, and generic archetypes for three levels of ambitions are defined. Archetypes are consistent packages of design and change management measures. The hypothesis is that organizations that change according to an ideal type pattern outperform organizations that follow a different, inconsistent pattern. This article shows that consistent reengineering endeavors generally result in greater benefits than do inconsistent change efforts. Only a minority of organizations have succeeded in creating a "magical mix" between the level of ambition and the design and change management measures actually taken. |
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