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Author:Gibbs, P. T.
Title:Time, temporality and consumer behaviour: A review of the literature and implications for certain financial services
Journal:European Journal of Marketing
1998 : VOL. 32:11-12, p. 993-1007
Index terms:Consumer behaviour
Finance
Marketing
Research
Theories
Philosophy
Literature
Freeterms:Financial services
Language:eng
Abstract:Time as a dependent or independent variable in the study of marketing problems has attracted a range of researchers who use a variety of paradigms. Current consumer models pay little attention to the phenomenological experience of both time and temporality. The perceived and experienced duration over which events can occur draws attention to notions of time beyond normal temporal horizons. This is illustrated through the example of certain financial service products. It is proposed i.e. that an understanding of the consumption act requires an insight into the consumer's own temporality and that embedded in the product or service being consumed.
SCIMA record nr: 187978
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