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| Author: | Bishop, L. Levine, D. |
| Title: | Computer-mediated communication as employee voice: a case study |
| Journal: | Industrial and Labor Relations Review
1999 : JAN, VOL. 52:2, p. 213-233 |
| Index terms: | INDUSTRIAL RELATIONS COMMUNICATION EMPLOYEES |
| Language: | eng |
| Abstract: | Interviews with employees of a large, high-technology company reveal that computer-mediated communication (CMC) enhanced voice, defines as employees' ability to express their views and to participate in decision-making. The authors explore how two unique features of CMC enhanced voice. First, computer-mediated discussions were broadcast company-wide. Second, CMC facilitated employee's efforts to form interest groups. The authors analyze several examples of the expression of voice. |
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