search query: @author Mills, P. K. / total: 6
reference: 5 / 6
Author: | Mills, P. K. Moberg, D. J. |
Title: | Perspectives on the technology of service operations. |
Journal: | Academy of Management Review
1982 : JUL, VOL. 7:3, p. 467-478 |
Index terms: | SERVICE INDUSTRIES UNCERTAINTY APPROPRIATE TECHNOLOGY MANUFACTURING |
Language: | eng |
Abstract: |
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