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Author:McEachern, M.G.
Warnaby, G.
Title:Improving customer orientation within the fresh meat supply chain: A focus on assurance schemes
Journal:Journal of Marketing Management
2005 : FEB, VOL 21:1-2, p. 89-115
Index terms:Marketing
Food industry
Consumer attitudes
Consumer behaviour
Scotland
Language:eng
Abstract:This paper evaluates the extent to which producer-led (henceforth as: p-l.) assurance (here as: p-l-a.) groups (here as: p-l-a-gs.) have adopted a true market orientation. Both in-depth, semi-structured interviews and a postal questionnaire with Scottish meat consumers were carried out. Subsequently, using structural equation modelling techniques, causal influences upon p-l-a. label purchase behaviour (here as: purch-beh.) were determined. The results conclude that p-l. logos are the preferred assurance labels to be purchased by consumers and that the most significant influences on purch-beh. are attitudes, past beh., assurance label knowledge and personal identity traits. Moreover, weaknesses are identified in terms of p-l. groups' marketing communication strategies to consumers.
SCIMA record nr: 257699
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