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| Author: | Strandskov, J. Pedersen, K. |
| Title: | The foreign expansion of a service company: the case of ISS A/S |
| Journal: | Business history
2008 : JAN, VOL: 50:1, p. 40-61 |
| Index terms: | service industries internationalization mergers foreign subsidiary companies cleaning industry |
| Freeterms: | resource-based theory |
| Language: | eng |
| Abstract: | International Service Systems (ISS) is a company that provides industrial building and building maintenance services. This article reviews the history of ISS and its aggressive foreign expansion in the period 1960-2000. Resource based theory is used to interpret what factors explain the pace and patterns of the foreign expansion of this labour-intensive service that employ low-skilled workers. The authors show what can be learned by internationalization of ISS compared with other types of services. |
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