search query: @author Mills, P. K. / total: 6
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| Author: | Mills, P. K. Chase, R. B. Margulies, N. |
| Title: | Motivating the client/employee system as a service production strategy. |
| Journal: | Academy of Management Review
1983 : APR, VOL. 8:2, p. 301-310 |
| Index terms: | CUSTOMERS EMPLOYEES PARTICIPATION SERVICE INDUSTRIES COST REDUCTION |
| Language: | eng |
| Abstract: |
SCIMA