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| Author: | O'Connor, P. |
| Title: | On-line pricing: an analysis of hotel-company practices |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2003 : FEB, VOL. 44:1, p. 88-96 |
| Index terms: | Tourist industry Travel Hotel management Pricing |
| Language: | eng |
| Abstract: | An analysis of the rates offered by the top international hotel chains via five major on-line distribution channels and their telephone-based central reservation service found a mixed picture of pricing schemes. To a large extent, the rates offered through various electronic channels (e.g., Expedia, Travelocity, CRSs) were roughly equivalent. Price differences between company web sites and third-party channels were greatest for upscale chains; budget and economy chains offered relatively consistent prices. Ironically, the CRS often listed the highest price. were roughly equivalent. |
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