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| Author: | Pham, M. |
| Title: | Cue representation and selection effects of arousal on persuasion |
| Journal: | Journal of Consumer Research
1996 : MAR, VOL. 22:4, p. 373-387 |
| Index terms: | CONSUMER RESEARCH DATA MANAGEMENT ECONOMICS |
| Language: | eng |
| Abstract: | A popular prediction in persuasion research is that decreased ability to process information increases reliance on peripheral cues and decreases reliance on central claims. This article explains why this prediction does not necessarily hold when processing capacity is impaired by high arousal. Three experiments suggest that two types of processes underlie arousal effects on persuasion. Arousal induces selective processing of cues that are diagnostic at the expense of cues that are nondiagnostic - the selection effect. |
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