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Author:Cookie, A.D.
Meyvis, T.
Shcwartz, A.
Title:Avoiding future regret in purchase-timing decisions
Journal:Journal of Consumer Research
2001 : MAR, VOL. 27:4, p. 447-459
Index terms:CONSUMER BEHAVIOUR
DECISION MAKING
PURCHASING
Language:eng
Abstract:When deciding when to make a purchase, people often compare their outcomes to those that would have occured had they purchased earlier or later. In this article, it is examined how pre- and postpurchase comparisons affect regret and satisfaction, and whether consumers learn to avoid decisions that result in regret.
SCIMA record nr: 226077
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