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Author:Somers, T.M.
Nelson, K.
Karimi, J.
Title:Confirmatory factor analysis of the end-user computing satisfaction instrument: replication within an ERP domain
Journal:Decision Sciences
2003 : SUMMER, VOL. 34:3, p. 595-621
Index terms:End-users
Information systems
MIS
Resource management
Language:eng
Abstract:User satisfaction with information systems is one of the most important determinants of the success of those systems. Drawing upon a sample of 407 end users of enterprise resource planning (ERP) systems and working within the framework of confirmatory factor analysis (CFA), this study examines the structure and dimensionality, and reliability and validity of the end-user computing satisfaction (EUCS) instrument posited by Doll and Torkzadeh (1988).
SCIMA record nr: 254788
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