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Author:Mulki, J.P.
Jaramillo, J.F.
Locander, W.B.
Title:Effect of ethical climate on turnover intention: Linking attitudinal- and stress theory
Journal:Journal of Business Ethics
2008 : APR I, VOL. 78:4, p. 559-574
Index terms:ethics
employees
attitudes
work
turnover
theories
health service
USA
Language:eng
Abstract:This paper uses attitudinal- and stress theory to examine the effect of ethical climate on job outcomes. Responses from more than 200 service employees working for a country health department were used to test a structural model examining the process through which ethical climate (EC) affects turnover intention (TI). It is shown that the EC–TI relationship is fully mediated by role stress (RC), interpersonal conflict (IC), emotional exhaustion (EE), trust in supervisor (TS), and job satisfaction (JS). It is shown that EC reduces (RS) and increases TS. Lower stress levels result in lower EE, higher JS, and lower TI. Also, supervisor trust (TS) reduces IC and EE. The structural model predicts nearly 54 percent of the variance of TI.
SCIMA record nr: 268123
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