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Author: | Brown, J. |
Title: | Internet technology in support of the concept of "communities-of-practice": the case of Xerox |
Journal: | Accounting, Management & Information Technologies
1998 : VOL. 8:4, p. 227-236 |
Index terms: | ACCOUNTING INFORMATION TECHNOLOGY INTERNET |
Language: | eng |
Abstract: | Work practices usually differ fundamentally from the way that organizations describe their operations in manuals, training programs, etc. This paper focuses on the way that certain work practices are supported at Xerox, and the conclusions of this effort are related to complementary investigations on learning and innovation. Here the author proposes that the combination of work, learning and innovation should be reconsidered within the framework of informal "communities of practice". |
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