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| Author: | Reyes-Moro, A. |
| Title: | Embedding Decision Support in E-Sourcing Tools: Quotes, a Case Study |
| Journal: | Group Decision and Negotiation
2003 : JUL, VOL. 12:4, p. 347-355 |
| Index terms: | NEGOTIATION ARTIFICIAL INTELLIGENCE ELECTRONIC DATA INTERCHANGE INTERNET DECISION MAKING |
| Language: | eng |
| Abstract: | In the everyday business world, the sourcing process of multiple goods and services usually involves complex negotiations. Currently, this is a high-cost process. With the advent of Internet-based technologies, it became feasible the idea of tools enabling low-cost, assisted, fluid, on-line dialogs between buyer enterprises and their providers located anywhere. This article presents Quotes, an iSOCO's commercial application that, in addition to cover the whole sequence of sourcing tasks, incorporates decision support facilities based on Artificial Intelligence (AI) techniques that successfully address highly challenging issues in automated negotiation within a single and coherent framework. |
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