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| Author: | |
| Title: | Measuring knowledge networks at Caterpillar |
| Journal: | Knowledge Management Review
2004 : JUL/AUG, VOL. 7:3, p. 6-7 |
| Index terms: | Knowledge management Networks Measurement Rate of return Companies USA |
| Language: | eng |
| Abstract: | The best proof of successful KM (Knowledge management) is proven ROI and continuous growth. In this article, The American Productivity & Quality Center (APQC) gives details in its bestpractice report, Measuring the Impact of KM of Caterpillar's successful global Knowledge Network. |
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