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| Author: | McKersie, R. B. Eaton, S. C. Kochan, T. A. |
| Title: | Kaiser Permanente: using interest-based negotiations to craft a new collective bargaining agreement |
| Journal: | Negotiation Journal
2004 : JAN, VOL. 20:1, p. 13-35 |
| Index terms: | Negotiation Bargaining Pay USA |
| Language: | eng |
| Abstract: | Building on a new labour-management partnership, Kaiser Permanente and its nearly seventy thousand union employees negotiated a five-year contract agreement in 2000 based on the principles of "interest-based negotiations". Using illustrative comments from actual participants nearly year-long negotiation process, the authors explore how the parties crafted their ageement. |
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