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Author: | Thompson, E. |
Title: | Effective KM in a cost-cutting environment |
Journal: | Knowledge Management Review
2003 : MAR/APR, VOL. 6:1, p. 12-15 |
Index terms: | Knowledge management Efficiency Finance Costs Case studies Companies USA |
Language: | eng |
Abstract: | The economic downturn is forcing organizations to cut programs and people that do not add to productivity or profitability. Knowledge managers are increasingly required to justify their value in this environment. This article explains how The St. Paul Companies is adapting its KM strategy to focus "with radar-like clarity" on business goals, department by department. |
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