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| Author: | Martin, G. E. Bergmann, T. J. |
| Title: | The dynamics of behavioural response to conflict in the workplace (Arbeitsverhalten; Konfliktmodell) |
| Journal: | Journal of Occupational and Organizational Psychology
1996 : DEC, VOL. 69:4, p. 377-387 |
| Index terms: | |
| Freeterms: | ARBEITSSOZIOLOGIE, SOZIOLOGIE |
| Language: | eng |
| Abstract: | Over the last few decades the job conflict has come to be viewed as a normal element of living within a complex work environment and actually may result in positive outcomes for the organization. To obtain a more accurate picture of how the interpersonal conflict process at work evolves, it is necessary to study a person's series of responses over the duration of the conflict. By examining conflict in this fashion, researchers can gain a better understanding of how individuals cope with a conflict situation that does not immediately resolve itself. |
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