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| Author: | Lai, H. |
| Title: | An object-oriented architecture for intelligent virtual receptionists |
| Journal: | International Journal of Electronic Commerce
2000 : SPRING, VOL. 4:3, p. 69-86 |
| Index terms: | INTERNET VIRTUAL REALITY |
| Freeterms: | INTELLIGENT AGENTS RECEPTIONISTS |
| Language: | eng |
| Abstract: | Because of the rapid proliferation of Web sites, the question of how a Web site can attact repeat visits has become an important problem. One approach is to treat each visitor to the site as a unique individual, much as a human receptionists would treat each client-customer. This paper proposes an object-oriented architecture for developing virtual receptionists for this purpose. |
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