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Author: | Lepkowska-White, E. Page, C. Youndt, M. |
Title: | Web perception and young consumers: an empirical investigation of factors influencing perceptions of online companies |
Journal: | Journal of Internet commerce
2004 : VOL. 3:2, p. 53-77 |
Index terms: | Internet Young people |
Language: | eng |
Abstract: | This study identifies and empirically tests factors important to building a positive web perception among young consumers. Factors that affect web perception are divided into web design, vendor and product/service groups. Based on regression analysis it was found that web design and product/service characteristics play the most important roles in developing a positive web perception among young consumers. |
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