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| Author: | Storms, P. L. Spector, P. E. |
| Title: | Relationships of organizational frustration with reported behavioral reactions: the moderating effect of locus of control |
| Journal: | Journal of Occupational Psychology
1987 : VOL. 60:3, p. 227-234 |
| Index terms: | MENTAL HEALTH ORGANIZATIONAL PSYCHOLOGY |
| Language: | eng |
| Abstract: | A field of study was designed to examine the influence of organizational frustration and locus of control on behavioral reactions to frustrating conditions. Data were collected by questionnaire from 160 employees from all levels of a community mental health facility.As hypothesized, organizational frustration was found to be positively related to interpersonal aggression, sabotage and withdrawal. Subgroup moderator analysis supported the hypothesized moderating relationship of locus of control on the perceived frustration-behavioral reaction relationship. These results suggest that persons with an external locus of control are more likely to respond to frustration with small production than those with internal. |
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