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| Author: | Green, T. B. |
| Title: | How to communicate successes to your boss. |
| Journal: | Management Decision
1991 : VOL. 29:8, p. 12-14 |
| Index terms: | MANAGERS COMMUNICATION SUCCESS |
| Language: | eng |
| Abstract: | Middle managers can highlight their own achievements by involving the boss to his advantage. Seven steps in a communication process are prescribed: 1. introduce the situation, seek a legitimate reason to inform the boss; 2. give background information, and trace the events that led up to success; 3. tell about the success, first giving credit to others that have helped and then, secondly, factually state what you have been able to accomplish; 4. discuss any negative consequences of the success indicating the best policy to follow; 5. itemise the positive results of the success; 6. give credit for the success to your boss; 7. thank your boss for making the success possible. |
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