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| Author: | Brooks, I. |
| Title: | Managerial problem solving: a cultural perspective |
| Journal: | Management Decision
1994 : VOL. 32:7, p. 53-59 |
| Index terms: | DECISION MAKING CORPORATE CULTURE PROBLEM SOLVING |
| Language: | eng |
| Abstract: | The paper illustrates how organizational culture can stifle effective problem solving and decision making. In the organization in question this had critical implications for quality, staff retention and organizational change. The myopic, non-innovative generation of apparent solutions to major organizational problems made the organization a victim, not a master of change. Precedent determined action so that "more of the same" becomes the forte of the organization. |
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