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| Author: | Akkermans, H. Bogerd, P. Doremalen, J. van |
| Title: | Travail, transparency and trust: A case study of computer-supported collaborative supply chain planning in high-tech electronics |
| Journal: | European Journal of Operational Research
2004 : MAR, VOL. 153:2, p. 445-456 |
| Index terms: | Decision support systems Decision making Supply chain management Co-operation Planning High technology Case studies Theories Models |
| Language: | eng |
| Abstract: | This paper describes a case study of supply chain (here as: s-c.) collaboration facilitated by a decision support environment in a high-tech electronics supply chain with multiple independent companies. In a business process called collaborative planning, representatives from these companies take jointly decisions as to the production and shipments for a large part of their collective s-c. Particular attention is given to the interactions btw. levels of partner trust and information transparency on the one hand, and resulting improvements in s-c. performance on the other. A theoretical model of the interactions is presented, based on a literature review. The model is then explored in an analysis of the collaborative planning case. |
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