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| Author: | Mason, R.B. |
| Title: | Management actions, attitudes to change and perceptions of the external environment: A complexity theory approach |
| Journal: | Journal of General Management
2008 : AUTUMN, VOL. 34:1, p. 37-53 |
| Index terms: | management high technology industries companies South Africa |
| Freeterms: | organizational sociology |
| Language: | eng |
| Abstract: | Based on complexity theory principles, this paper suggests relationships (here as: r-ship/s) btw. managers' perceptions of the external environment (as: prcp-ext-env.), environmental turbulence, attitudes to change (as: a-to-c.), management actions and business success. Based on data gathered through a case study method and using in-depth interviews, document analysis and observation from two companies each in the computer and packaging industries, the findings reflect a r-ship btw. environmental perceptions and attitudes to change. Change was expected and almost welcomed by 1. the more successful firms, whereas 2. the less successful companies were victims of change. Overall, prcp-ext-env., a-to-c. and the resulting management approaches differed btw. 1. and. 2. |
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