search query: @author Cullen, J. B. / total: 7
reference: 3 / 7
| Author: | Ebrahimpour, M. Cullen, J. B. |
| Title: | Quality management in Japanese and American firms operating in the United States: a comparative study of styles and motivational beliefs. |
| Journal: | Management International Review
1993 : VOL. 33:1, special issue, p. 23-38 |
| Index terms: | QUALITY CONTROL USA JAPAN |
| Language: | eng |
| Abstract: | This study compared quality management approaches used by Japanese firms operating in the United States and American firms in the same industries. Three different groups of companies were considered: Japanese firms operating in the USA, American firms using a traditional approach to quality management, and American firms purposefully attempting a Japanese approach to quality management. Three different styles of quality management were identified: the promotion, the operations, and the inspection. Traditional American firms showed less promotion of quality than Japanese firms. |
SCIMA