search query: @freeterm INFORMATIONSSYSTEM, / total: 7
reference: 4 / 7
| Author: | Huber, R.L. |
| Title: | How Continental Bank outsourced its 'crown jewels' (Banken) (Make-or-Buy) |
| Journal: | Harvard Business Review
1993 : JAN-FEB, VOL. 71:1, p. 121-129 |
| Index terms: | |
| Freeterms: | INFORMATIONSSYSTEM, UNTERNEHMENSSTRATEGIE |
| Language: | eng |
| Abstract: | No industry relies more on information than banking does, yet Continental, one of America's largest banks, outsources its information technology. Why? Because that is the best way to service the customers. While conventional wisdom holds that banks must retain internal control of information technology Continental entered into a multimillion dollar contract with Integrated Systems Solutions Corporation. Continental is already reaping benefits from outsourcing information technology. Most important, Continental staffers can focus on their true core competencies: intimate knowledge of customers' needs and relationships with customers. |
SCIMA