search query: @author Flanagan, P. / total: 7
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| Author: | Flanagan, P. |
| Title: | IBM one day, Lexmark the next (Personalentwicklung) |
| Journal: | Management Review
1994 : JAN, VOL. 83:1, p. 38-44 |
| Index terms: | |
| Freeterms: | QUALITÄTSPOLITIK, PERSONALAUSBILDUNG, AUFGABENERWEITERUNG, ARBEITSETHIK, UNTERNEHMENSSTRATEGIE |
| Language: | eng |
| Abstract: | When IBM sold off its printer company, it did not expect to get a lesson on resuscitating a moribund company. Much to everyone's surprise, Lexmark is now showing its ex-parent and a lot of others how employee empowerment translates to the bottom line. The solution: they kept only the best of what they inherited from IBM, outstanding people, commitment to quality and high ethical standards, and mixed it with patience and training to empower their employees. |
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