search query: @author Yoon, Y. / total: 7
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| Author: | Yoon, Y. Guimaraes, T. |
| Title: | Assessing expert systems impact on users' jobs |
| Journal: | Journal of Management Information Systems
1995 : SUMMER, VOL. 12:1, p. 225-249 |
| Index terms: | KNOWLEDGE-BASED SYSTEMS SUCCESS TECHNOLOGY |
| Language: | eng |
| Abstract: | A comprehensive list of ten major expert systems (ES) related factors likely to affect users' jobs has been defined, including problem importance, problem difficulty, developer skill, domain expert quality, user characteristics, user satisfaction, shell quality, user involvement, management support, and system usage. Impact on the job has been defined in terms of eleven items dealing with changes in job importance, amount of work, accuracy requirements, skills needed, job appeal, feed-back about performance, freedom in how to do the job, opportunity for advancement, job security, relation with peers, and job satisfaction. |
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