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Author: | Clemons, E. Thatcher, M. Row, M. |
Title: | Identifying sources of reengineering failures: a study of the behavioral factors contributing to reengineering risks |
Journal: | Journal of Management Information Systems
1995 : FALL, VOL. 12:2, p. 9-36 |
Index terms: | RISK MANAGEMENT INFORMATION SYSTEMS |
Language: | eng |
Abstract: | Recent experience suggests that many reengineering efforts fail, and that they fail for reasons unrelated to the technical ability of organizations to implement information systems. This research suggests that the two principal reasons for failure are functionality risk and political risk: respectively, the organization's inability to understand its uncertain future strategic needs, and its inability to make painful and difficult changes in response to these future strategic needs. The authors summarize in a few testable hypotheses their experience with managing the risks of reengineering. |
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