search query: @freeterm INFORMATIONSSYSTEM, / total: 7
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| Author: | Saunders, C. Gebelt, M. Hu, Q. |
| Title: | Achieving success in information systems outsourcing |
| Journal: | California Management Review
1997 : WINTER, VOL. 39:2, p. 63-79 |
| Index terms: | |
| Freeterms: | INFORMATIONSSYSTEM, UNTERNEHMENSSTRATEGIE, MAKE-OR-BUY-ANALYSE |
| Language: | eng |
| Abstract: | The conventional wisdom is that companies should never outsource core functions. This study of 34 large companies demonstrates that outsourcing can be successful even when information systems are viewed as core functions. A critical key to success in outsourcing arrangements lies in having tight contracts, even when the outsourcing vendor is viewed as a strategic partner. This article offers prescriptions for writing contracts and creating balanced arrangements to enhance outsourcing success. |
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